User aggrement
The text of this User Agreement (hereinafter referred to as “Agreement”) permanently posted on the Internet at https://hassle.online/terms shall specify the rules and procedures for the use of the Game Service, the rights and obligations of the Users.
By accepting the terms of this Agreement, the User shall confirm that it has full legal capacity under the laws of the User's country of residence to receive online gaming services and that there are no other restrictions, including age limitations, on the use of such services in the User's country. For persons under the age of majority (legal capacity), the Agreement shall be deemed to have been concluded with their legal representatives (parents, guardians, etc.). The Rights Holder shall not monitor the legal capacity of the User within the framework of this Agreement and shall not check the accuracy of the data provided by the User. It shall be presumed that the User provides credible data when entering into this Agreement.
By using the Site, the User shall automatically accept the terms of this Agreement as well as the Rules of the game, which may be found on the Internet at https://forum.radmir.online/forums/Правила.21/. In case of disagreement of the User with this Agreement or the Rules, the User shall have no right to use the Site and shall be obliged to exit the site immediately.
1. Terms and Definitions
1.1. Mobile application - is software (with all existing additions and enhancements) designed to run on smartphones, tablets, watches and other mobile devices and developed for a specific platform (iOS, Android, Windows Phone, etc.). For the purposes of this Policy, the Mobile Application means the HASSLE ONLINE software.
1.2. User – a natural person visiting the Site for the purpose of playing games. The User shall be a party to the Agreement.
1.3. Game (Game Service) – a multi-user online game of HASSLE ONLINE which is a computer program including the client-end portion of the Game, components, functions, game resources, including all additions and updates to the Game, as well as the server part of the Game software. Participation of the User in the Game shall be performed interactively (online) by installing the Client-end portion of the Game on a personal computer or mobile device of the User and by connecting the User via the Internet to the game resources of the Rights Holder.
1.4. Client-end portion of the Game – is the software required for participation of the User in the Game and should be installed on the personal computer of the User. The Client-end portion of the Game shall be installed on the User's computer by itself. The Client-end portion of the Game shall be provided to User via the Internet.
1.5. Site – an automated information system available on the Internet at the address (including subdomains) https://hassle.online, providing the User with access to the Service, including participation in the Game.
1.6. Service – an aggregate of the functionality of the Rights Holder's software and hardware, including the website https://hassle.online and its subdomains, to which the User has access on the right to use.
1.7. User Account, Account – a part of the Site, which is accessible to the User after its registration on the Site by entering a unique login and password.
1.8. Materials – the Site, the Game, the software and any part of the Service, components, content, including but not limited to any User Accounts, titles, computer codes, files, game software, client and server software, audio tracks, updates, pictures, themes, objects, characters, names, slogans, locations, concepts, illustrations, drawings, graphics, images, videos, animations, sounds, music, compositions, sound recordings, audio-visual effects, information, data, documents, applets, chat logs, character information, game process, scripts, records.
1.9. Copyright Holder - the person to whom the exclusive rights of ownership of the materials belong.
The owner of the Materials is:
HASSLE GAMES LIMITED
Registration number: HE 424649
1 Avlonos street, Maria House
Nicosia 1075
Cyprus (Republic of Cyprus)
E-mail: mail@hassle.online
2. General provisions
2.1. In accordance with the terms and conditions of this Agreement, the Rights Holder shall provide access to the Game to the User.
2.2. In order to use the Game service and its functionality, the User should register and create a User Account using the functionality of the Game.
2.3. In order to use the Game, the User may be required to download and/or install the Client-end portion of the Game involving the use of certain hardware and software, as well as Internet access.
2.4. A prerequisite for accessing the Game Service shall be the availability of Internet access for the User. The User shall pay for its own computer software and Internet access at its own expense.
2.5. By registering a User Account, the User shall automatically agree to all the provisions of this agreement. If the User does not agree with this Agreement, the User shall have no right to use the Game Service.
2.6. The User may register an unlimited number of Game Accounts.
2.7. Access to the Game Service shall be free of charge.
2.8. A Game Account and all game assets shall be inalienable property of the Rights Holder, cannot be sold for non-game currency (assets), cannot be sold or transferred (Accounts).
2.9. When creating the Account, the User shall be obliged to provide true, correct, upto-date and complete information, which should be entered in the appropriate fields, and to keep it up-to-date, true, accurate and complete.
2.10. The User shall be responsible for its Game Account. If the characteristics of the Account violate the terms of this Agreement the Rights Holder shall have the right to immediately terminate the Account without prior notification or consent of the User. The Rights Holder shall have the right to change the name of the User's Account without giving prior notice to the User.
2.11. The User shall be responsible for maintaining confidentiality of the passwords related to the Account, which the User uses to access the Service. The User shall be solely responsible to the Rights Holder for all actions occurring in the Account. If the User becomes aware of any unauthorised use of the Account, the User shall immediately notify the Rights Holder by contacting the technical support service at https://vk.com/hasslesup
2.12. The Rights Holder may at its own discretion terminate the User Account if the Account has not been used within twelve months of its creation or within a continuous period of twelve months.
3. Rights and obligations
3.1. The Rights Holder shall have the right:
3.1.1. to change the design of the Site and/or its content at any time, with or without notice to the Users;
3.1.2. to remove without any grounds and without notice any content, Materials, comments, any information, which at its sole discretion violates and/or may violate the applicable law, this Agreement, the Privacy Policy, the rights of other Users or third parties, or harm, or endanger their safety;
3.1.3. to delete User Account in cases stipulated in Section 5 of this Agreement;
3.1.4. to send messages to the User (including by email, text message, etc.) containing advertising information about the Service, the Game or materials thematically related to them;
3.1.5. to reduce the functionality of the Site and Materials in whole or in part for technical, preventive or other reasons.
3.2. The Rights Holder shall be obliged:
3.2.1. to comply with this Agreement.
3.3. The Use shall have the right:
3.3.1. to set up the Account, change the username and password for accessing the Account;
3.3.2. to post, add and edit their Account and the information in the User profile about itself;
3.3.3. to take any other actions, not prohibited by law or this Agreement, concerning the use of the Site or the Service.
3.4. The User shall be obliged:
3.4.1. to provide true information at the time of registration;
3.4.2. to take necessary measures to ensure the confidentiality of the accounting data (login and password) used for accessing the Account;
3.4.3. to comply with this Agreement, the Personal Data Processing Policy and the Game Rules.
3.5. The User shall not have the right:
3.5.1. to use the Site for commercial purposes without the prior consent of the Rights Holder;
3.5.2. to use any software, bugs, defects for the purpose of obtaining unauthorized access to the Site or obtaining a non-competitive advantage, including over other Users;
3.5.3. to sell, resell, transfer Materials owned by the Rights Holder for commercial purposes (including game currency, game values, User's Account, etc);
3.5.4. to distribute, publicly perform or publicly display any Materials belonging to the Rights Holder, except for the normal use of the Game;
3.5.5. to change, adapt, modify, enhance the Game, the content of the Game or other Materials belonging to the Rights Holder, or parts thereof;
3.5.6. to use software to collect or delete information;
3.5.7. to download (other than the page display cache) any part of the Materials belonging to the Rights Holder, or any information contained therein, except as expressly provided by the intended function of the Site;
3.5.8. to copy, translate, publish, decompile, perform technical review, disassemble or convert the Site (the source code of the Site) or attempt to gain access to the source code of the Site in order to create derivative works based on the source code of the Site or otherwise;
3.5.9. to upload, store, publish, distribute, provide access to or otherwise use any information, tools and/or materials that:
3.5.9.1. contain threats, discredit, insult, defame personal or business reputation, or violate the privacy of other Users or third parties;
3.5.9.2. are vulgar or obscene, contain obscene words or pornographic pictures and texts or scenes of sexual nature involving minors;
3.5.9.3. contain scenes of violence or inhumane treatment of animals;
3.5.9.4. propagandize and/or incite racial, religious, ethnic hatred or hostility or advocate ideology of fascism, communism or racial superiority; contain negative statements about any country, nation, religion, politics; and degrade national dignity, including those based on national origin or political beliefs;
3.5.9.5. contain violent materials;
3.5.9.6. promotes criminal activity or contains advice, instructions or directions to commit criminal acts;
3.5.9.7. contain advertising;
3.5.9.8. contain fraudulent information;
3.5.9.9. contain personal data, images of third parties without their prior consent, except as required by law;
3.5.9.10. contain viruses or other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access, as well as serial numbers for commercial software products and programs generating them, passwords and other means of obtaining unauthorized access to the paid resources on the Internet, and placing links to such information;
3.5.9.11. disturb the normal operation of the Site and/or Service;
3.5.9.12. violate the intellectual property rights of the Licensor and/or third parties.
4. Grounds for account deletion
4.1. The Rights Holder shall have the right to block or delete the User Account in the following cases and at its own discretion, without prior notice or consent from the User:
4.1.1. the provision of inaccurate information by the User about itself, or if the Rights Holder has reason to believe that the information provided by the User is incomplete or incorrect;
4.1.2. the User has violated the terms of this Agreement or the Game rules.
4.2. The User shall have the right to contact the Rights Holder with a request to close (block) the Account by sending a notice to the Rights Holder at https://vk.com/hasslesup. Closing of the Account at the User's initiative shall be the basis for the termination of the Agreement.
4.3. When the Account is closed (deleted) the User shall not receive any compensation of damage.
5. Liability
5.1. The Rights Holder shall not be liable for the possible failures and interruptions in the operation of the Site and/or the Service, and the loss of information as a result.
5.2. The Rights Holder shall not be liable for any damage to the personal computer, mobile devices, any other hardware or software of the Users.
5.3. The Rights Holder shall not be liable for any compromised passwords of the third parties and any actions performed with the use of the User Account.
5.4. The User shall be liable for any illegal actions which may occur in the User Account as well as in relation to the posting of Materials using the User Account on the Site.
5.5. The User shall be liable for any material or other information downloaded through the User Account on the Site and/or Service.
5.6. The User shall compensate the Rights Holder or any third party for any damages resulting from its actions, including but not limited to violation of this Agreement, intellectual property rights, or other rights.
6. Refund Policy
6.1. Refunds shall be only possible if the User completely rejects the paid service without using it. Refunds shall not be possible if the User has used the service in part or in full. The Rights Holder shall evaluate each case on an individual basis and try to make a decision to the benefit of the User taking the circumstances into account. The final decision about the refund rests with the Provider. For a refund the User should contact the technical support at https://vk.com/hasslesup in a free form.